Self-Service Workflow
PROJECT UX Early Design Exploration for Mobile App (Kohl's). OBJECTIVE Design a comprehensive user experience for the Kohl's mobile app, focusing on empowering hourly employees and providing them with greater control over their schedules, tasks, training, and pay. This project aims to create a self-service app that revolutionizes the way employees interact with their work-related information and simplifies various administrative processes. CHALLENGE Screen real-state (form factor), data overload. PERSONA(S) Hourly employee. INDUSTRY Retail, manufacturing and hospitality. PROCESS Assessment + Exploration DELIVERABLES Preliminary Sketches TEAM UX + UI + PM ROLE Design leadership and execution.